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March 2010
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Maxstream 9XTend Modems Will Not Transmit

 by Brent Raynor – www.manuauto.com
 
Overview

Red power led is on.
X-CTU software (Maxstream) does not detect the 9XTend modem.
Can ping the MaxStream (Digi) ethernet wireless modem.
Yellow and green I/O leds are not flickering simultaneously during transmit.

 Solution

Remove the original power adapter (JP4P2-9V4-6F). The technical specifications are 120VAC,  60Hz with an output is 9VDC at  400mA.  The defective unit may have an [...]