1-800-387-6268sales@manuauto.com

by Brent Raynor www.manuauto.com

  • Connect a cross-over cable from the PC to the MaxStream 9XTend Ethernet RF Modem.
  • A method for programming this modem is through the use of ARP commands. ARP is an acronym for address resolution protocol.
  • The first step is to assign a static IP address to the MaxStream 9XTend Ethernet RF Modem.
  • In Windows XP, select Start, then Run. Type cmd and click OK.

  • The command prompt window will appear.
  • Type the following at the c prompt –> ARP -S 10.1.110.11 00-20-4A-8C-BD-9D
  • The ARP-S adds the host by associating the IP address with the physical address (MAC address).
  • 10.1.110.11 is the static IP address, followed by the MAC address as shown on the modem 00-20-4A-8C-BD-9D
  • Press Enter

  • At the new c prompt type –> TELNET 10.1.110.11 1
  • Press Enter
  • The additional 1 establishes a connection and a response will appear on the screen…. Connecting to 10.1.110.11 1……Could not open communication to the host. on port1: Connection failed

  • At the c prompt type –> TELNET 10.1.110.11 9999
  • Press Enter
  • The 9999 opens the setup window. 9999 represents the IP side. 14001 the serial side

  • Select 0

  • Select N, 0 and N

  • Select 9 to save and exit.

  • ARP -A command confirms the IP address of the MaxStream Ethernet RF Modem.
  • If the ARP -A command does not confirm the new address, recommend turning off the computer’s firewall.

Security Feature

  • MaxStream 9XTend RF modems have a VID(Vendor Identification Number). It is a four digit hexadecimal code that must matching VIDs in order for two modems to communicate.
  • Take any 4 digit number and convert it to hexadecimal, by using the weblink below.

Decimal to Hexadecimal Converter

(dec)(hex)

Configure the VID

  • In command mode, type the following:
  • TELNET 10.1.110.11 14001
  • The cursor will blink at this point.
  • Type +++ within 1 second and OK will appear.
  • Type ATID 1057 (1057 or other number is the new VID)
  • Type ATWR (this writes the VID)
  • The above steps must be followed in a quick fashion or the MaxStream 9XTend Ethernet RF Modem will time out.

Verify the VID

  • In command mode, type the following:
  • TELNET 10.1.110.11 14001
  • The cursor will blink at this point.
  • Type +++ within 1 second and OK will appear.
  • Type ATID and press the ENTER key. The new VID will appear.

Boot Loader State

  • This means the MaxStream RF Ethernet modem is in a hung up state and will not work. The MaxStream I/O and power leds will remain on.
  • This is caused by an incorrect voltage being applied or the unit is in command mode. In most cases, this can be fixed by re flashing the unit.

  • Open the MaxStream X-CTU software.
  • Select the Modem Configuration tab.
  • Select XT09 on the Modem XTEND pull-down menu.
  • Select 9XTEND 9600/115K Hopping on the Function Set pull-down menu.
  • Add a check mark to Always update firmware.
  • Select the Write tab.
  • The above method fixes the problem in most cases. If this does not work, open the modem’s casing, remove the circuit board and access the serial port. Use the X-CTU software to communicate with the serial port.

At Manufacturers Automation Inc., we are dedicated to customer service and want to make your experience with Adaptive led displays and the MaxStream RF Modems a pleasant one.

© Copyright 2009, Manufacturers Automation Inc., www.manuauto.com

Manufacturers Automation Inc.
1600 King Street North
P.O. Box 602
St. Jacobs, ON N0B 2NO
800-387-6268 Tel. 519-664-3300 Tel.
sales@manuauto.com